Background
Xiren Enterprise is a manufacturer that dispatches orders to several plants and outside subcontractors. Production progress and material draws were reported on paper and by word of mouth, and shipping lists were kept in Excel. The company wanted one system covering order intake through shipment, usable from a phone on the shop floor.
Problems to solve
- Orders, work orders and inventory were recorded separately and never reconciled.
- Progress had to be asked for; management had no real-time view.
- Subcontractor dispatch and finished-goods receipt were not recorded.
- Shop-floor staff could not easily use a computer but still had to report.
What JIE HENG did
Master data and sales. Accounts and permissions, products, materials, suppliers, customers, warehouses, plants and subcontractors; order management.
Production. Work order creation and assignment, progress management, subcontractor dispatch and operations, material draws and finished-goods receipt.
Warehouse. Stock lookup, inbound and outbound management, workstation barcode design and printing.
Tracking and reports. Progress tracking, report generation and export, operation logs.
Android app. Login, barcode scanning to update work order status, stock lookup and material draws. Staff scan on the floor instead of returning to a desk.
Outcome
- Orders, dispatch, production, warehousing and subcontractors share one data set; reports come straight from the system.
- Shop-floor updates arrive in real time via the app.
- Delivered in three phases: assessment, design and development/testing. In design, swim-lane diagrams of the order-to-production flow were confirmed with the client before coding.
Maintenance
Maintenance and feature adjustments after go-live.
What this means for enterprises
A typical example of building a system around how the company actually works rather than selling packaged ERP: map the process first, decide what to systematize, and handle the shop floor with a phone.
Last updated: 2026-11-02